Customer Onboarding Intern – E-commerce & Performance Marketing
Start your career in SaaS, e-commerce, and digital marketing
About Marketer.com
Marketer.com is an AI-powered marketing solution built for e-commerce brands in the Shopify ecosystem. We help brands optimize marketing spend, improve ROAS, and automate advertising decisions — without needing agencies or large internal marketing teams.
Our main commercial focus is the US market, with rapid growth across Canada, the UK, Australia, and the Nordics. As part of the Vergence Group, we benefit from deep experience across multiple high-growth technology companies.
Customer Onboarding Intern @ Marketer.com
Oslo (Tjuvholmen) | Start: ASAP
6-month paid internship with opportunity for full-time role
Start your career in SaaS, e-commerce, and digital marketing
Marketer.com is scaling fast, and we're looking for a Customer Onboarding Intern to join our Customer Success team.
This is a hands-on, customer-facing role where you'll help new customers get started with our platform after they've signed. You'll be the first person they meet after Sale and the one who ensures onboarding feels smooth, professional, and confidence-building.
This role is ideal for someone with strong customer-facing experience who is curious about e-commerce and digital marketing, and who wants to grow into a more senior Customer Success Manager role over time.
The internship runs for 6 months, with a clear ambition to convert the right candidate into a full-time position with a significant salary increase.
What you'll do
As a Customer Onboarding Intern, your focus is on setting customers up for success from day one.
Lead the first onboarding call with new customers after handover from Sales
Guide customers through connecting Marketer.com to:
Shopify
Meta Ads
Google Ads
Snapchat Ads
Understand customer goals, expectations, and initial challenges
Answer onboarding-related questions and handle simpler issues directly
Escalate technical or complex needs to senior team members when needed
Keep customers informed, supported, and confident during setup
Document onboarding progress, feedback, and open items clearly for the team
You'll work closely with experienced Customer Success Managers and gain hands-on exposure to real e-commerce businesses and paid media setups.
Who we're looking for
This is an entry-level role, but not a passive one. We're looking for someone who enjoys working with people and learns quickly.
You're likely a good fit if you:
Are comfortable speaking with customers on calls and video meetings
Have experience from high-volume customer-facing roles (e.g. hotel reception, hospitality, retail, customer support)
Communicate clearly and confidently in English (Norwegian is a plus)
Are structured, reliable, and good at following processes
Enjoy helping people and solving problems calmly
You also have a genuine interest in:
E-commerce and online businesses
Shopify and SaaS tools
Digital marketing and paid advertising (Meta, Google, Snapchat)
Bonus (not required):
Experience with Shopify stores
Exposure to Meta Ads, Google Ads, or analytics tools
Online courses, side projects, or personal interest in performance marketing
Growth & opportunity
This internship is designed as a launchpad.
During the 6 months, you'll:
Build strong customer communication skills in a SaaS environment
Learn how e-commerce marketing works in practice
Gain platform, product, and industry knowledge
For the right candidate, this role can transition into a full-time Customer Success Manager position, with expanded responsibility and a meaningful increase in compensation.
Practical information:
Desired start date: as soon as possible
Applications reviewed on an ongoing basis.
How to apply
Send your CV and a short note about why you want to work with Marketer.com to Tarik Mustedanagic at tarik@marketer.com.
Ready to build what comes next?
We are operators with capital, infrastructure, and fundamental conviction. Founder energy meets operator discipline—we build what comes next with precision and purpose.
Contact us at
Tjuvholmen allé 1, 0250 Oslo + Worldwide
©2025 Vergence